By enabling you to provide more efficient service, Dynamics SL (formerly Solomon) Field Service Management can turn your service business into a more profitable operation - with more satisfied customers. To help you achieve greater efficiency and profitability, Field Service Management modules support integrated operations, wireless field communications, information-sharing capabilities and other improvements to make the most of revenue opportunities.
No matter how many kinds of customers you have or how their service requirements vary, Field Service Management modules can accommodate them easily, with customizable pricing, invoicing, service plans, graphical scheduling and much more.
When you need information, it's there. Field Service Management modules maintain - and make readily accessible - complete information in areas such as customer service history, customer equipment, service agreements and pricing.
Ease of Use
Field Service Management modules are designed expressly for ease of use. In most cases, for example, you can enter and retrieve all the information you need from a single, convenient screen.